Monaco Telecom ‘on target’ as T socket makes its exit

Since January 31, no Monaco residents have accessed the internet via the copper network. Next step: businesses from July.

Objective No. 1: Effective shutdown of the copper internet network for individuals The 270 customers who were still using the old copper technology at the beginning of December are now connected to the internet via a Fiber offer. The gamble is therefore successful with 100 percent migration completed within the stipulated time frame, Monaco Telecom said on Monday, February 5.

But above all, it proves to be a winner for these 1,000 new users of La Fiber who now benefit from a more efficient, more economical and less energy-consuming solution.

Objective No. 2: 100 percent of mobile lines on a single network. Since February 1, no more mobile lines use the old mobile infrastructure. All SIM cards have been changed, the old network is deactivated as expected, and above all this has resulted in very few calls to customer service. All Monaco Telecom customers are now using this new, more efficient mobile network.

Objective No. 3: Complete shutdown of the copper telecom network by the end of 2024. The next big deadline concerns businesses. The last of those which are connected to the internet through the copper network are quickly migrating to fiber, with the help of teams from Monaco Telecom and their IT partners.

From July, this process must be completed. There will no longer be any copper internet at all. Likewise, all telephone switchboards are migrating to new IP solutions, in the same timeframe. All companies that have not yet done so must quickly contact their private installer or a Monaco Telecom advisor to avoid any service interruption, and therefore a hit to productivity.

Finally, fixed telephone lines on copper support (the famous T socket) will all have to be migrated before the end of December 2024. The entire company and its partners remain ready to finalise this transformation large-scale technology.

“In Monaco, the T socket is (almost) finished! The first step of this transition went well for the individual residents whom I would like to warmly thank. This major operation is possible thanks to the support and combined efforts of the Prince’s Government, our partners – trustees and private installers – and the unfailing commitment of our teams. We remain ready to finalise the end of the copper network in the Principality at the end of 2024 with companies by assuring them of the best possible support,” said Martin Péronnet, Managing Director.

Schedule of service outages: • July 2024: shutdown of Internet service and telephone switchboards on the copper telecom network for businesses • December 2024: termination of fixed copper telephone service for businesses and the general public.

General Public Customer Service – 99 66 33 00 – 7 days a week – 08:00 to 22:00. Business Customer Service – 99 66 68 86 – Monday to Friday 08:00 to 19:00. – Saturday 09:00 to 17:30. Boutique Fontvieille – 9 Rue du Gabian – Monday to Friday 09:00-18:00 – Saturday 09:00 to 13:00/ 4:00 to 17:30. Boutique Monte-Carlo – 27 Bd des Moulins – Monday to Friday 10:00- 3:00/ 4:00 to 19:00. Professional Space – 9 Rue du Gabian – Monday to Friday – 09:00-18:00.