As part of the Extended Monaco program, the Prince’s Government is continuing the digital transformation of its Administration, intended to simplify the procedures for residents of the Principality and foreigners wishing to settle in Monaco.
The strategy for welcoming new residents is a major focus of the Prince’s Government’s new attractiveness policy. Thanks to the new residence permit, launched in June 2021, residents benefit from both digital identity and electronic signature, offering them in particular: – thanks to the MConnect service, highly secure access to MonGuichet.mc, the online formalities portal of the Prince’s Government and the Town Hall of Monaco, as well as easy connection to sites of private partners such as SMEG and Monaco Telecom; – the possibility of electronically signing documents, directly from their computer or from the signature teleservice between several parties.
The Department of Public Security now offers the completion of five online administrative procedures available at the Residents’ Section: – Application for a first card for foreigners wishing to settle in Monaco – Renewal of residence permit for residents – Request for a duplicate in the event of loss, theft or damage to the residence permit – Declaration of change of situation – Application for a certificate of residence for administrative purposes.
An online appointment booking service is also available to users. The objective is to offer users a simplified and fully digital journey, including: – personalised support based on the information provided by the user thanks to interactive online forms; – a service available seven days a week, 24 hours a day and accessible from a computer, a telephone or a tablet; – monitoring of the processing of requests in real time from the “My requests” section on MonGuichet.mc; – notification by e-mail and SMS when an appointment with an agent is necessary; – making appointments online for an interview with an agent, collecting of biometric data or the actual delivery of a document; – the summary of all appointments made online thanks to MConnect in MonGuichet.mc, from the “My appointments” section. …/… “Making appointments online, for procedures with the residents’ section, is part of the modernisation process undertaken several years ago within the Public Security department, which tends to improve reception and relations with users.
This new digital tool will make it easy to choose the day and time of your appointment. Naturally, the residents’ section remains particularly attentive to ensuring that users can benefit from appropriate support and an appropriate response, so that digital transformation can benefit all residents,” said Divisional Commissioner Rémy Le Juste, Head of the Division. administrative police.
“Our wish is to save time for our Residents, but also for the agents of the Department of Public Security because the processing will be more fluid and the delays reduced. Also, people who wish to settle in Monaco will have instant access to information and will be able to follow their request”, said Marine Rolando, Head of the e-Government division at the Digital Services Department.
How to submit a request? The procedures are accessible from MonGuichet.mc, section “Nationality and Residence”. For any information concerning the procedures, in English: https://en.service-public-particuliers.gouv.mc/Nationality-and-residency/Residency
For more information : Department of Public Security Residents Section Stade Louis-II, Entry B, !st floor. +377 93 15 30 17 (from Monday to Friday, 09:00 until 17:00)
ORIGINAL SOURCE: Monaco Government Press Service Please note: The above information has been translated from the French and slightly abridged. NEWS sarl cannot accept any legal responsibility for any inaccuracies, perceived or otherwise.